Privacy Policy

The CSM Academy
Last updated: October 31, 2026

1. Introduction

The CSM Academy (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect information when you visit https://thecsmacademy.com, contact us, or interact with our services.

2. Information We Collect

We may collect the following information:

Information you provide directly

• Your name and email address
• Information you submit through our contact form
• Your organization or professional information, if you choose to share it
• Your communication preferences, including any optional request to receive marketing updates

Information collected automatically

When you visit our website, our hosting provider and website technologies may collect technical information such as your IP address, browser type, device information, and pages requested. This information may be used to operate, secure, and troubleshoot the website.

3. How We Use Your Information

We use personal information to:

• Respond to inquiries and requests
• Communicate about our advisory, education, and professional services
• Provide information you have requested
• Send marketing communications when you have subscribed or otherwise authorized us to do so
• Maintain website functionality and security
• Meet applicable legal obligations

We do not sell your personal information.

4. Email Communications

If you contact us through our website, we may use your email address to respond to your inquiry.

If you separately subscribe to marketing communications, we may send updates about The CSM Academy, including educational resources, services, events, and announcements.

You may unsubscribe from marketing emails using the unsubscribe instructions included in those messages or by contacting us directly.

5. Cookies and Website Technologies

Our website may use cookies or similar technologies that support essential website functionality, security, and administration.

If we introduce analytics, advertising, or other optional tracking technologies, we will update this policy to describe their use and provide any choices required by applicable law.

You can manage or block cookies through your browser settings. Some website features may not function as intended if certain cookies are disabled.

6. Service Providers

We use third-party service providers to operate our website and manage communications. These may include:

• GoDaddy, for website hosting and related infrastructure
• WordPress, as our website content management system
• Microsoft 365, for business email communications
• Website plugins and technical services, including tools that support contact form delivery, security, and website functionality

These providers may process information as necessary to deliver their services, subject to their applicable terms and privacy practices.

We may also disclose information when required by law or when reasonably necessary to protect our rights, users, or website.

7. Data Security

We use reasonable technical and organizational measures designed to protect personal information, including secure website connections and access controls.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. Data Retention

We retain personal information for as long as reasonably necessary to respond to inquiries, maintain business records, provide requested services, or satisfy applicable legal obligations.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

9. Your Privacy Choices and Rights

Depending on where you live, you may have rights to request access to, correction of, or deletion of certain personal information.

You may also request that we stop sending you marketing communications.

To submit a privacy-related request, please contact us using the information below. We will review and respond in accordance with applicable law.

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We encourage you to review their privacy policies before sharing personal information.

11. Children’s Privacy

Our website and services are intended for professional and business audiences and are not directed to children under 13.

We do not knowingly collect personal information from children under 13. If we learn that we have done so, we will take appropriate steps to delete that information.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, website technologies, or applicable requirements.

When we make changes, we will update the date at the top of this page.

13. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

The CSM Academy
Website: https://thecsmacademy.com
Privacy and legal inquiries: legal@thecsmacademy.com
General inquiries: info@thecsmacademy.com