The CSM Academy
The CSM Academy
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    • Home
    • Training Courses
    • Keynotes & Guest Speaking
    • Contact
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  • Home
  • Training Courses
  • Keynotes & Guest Speaking
  • Contact
  • About

Bring Industry Expertise to Your Next Event

Keynotes & Guest Speaking

Looking to energize your team or audience with real-world Customer Success insights?
We deliver keynote talks, live workshops, and expert panels designed to inspire, engage, and equip CS professionals at every level.


Book us for:

  • Customer Success summits & industry conferences  
  • Company offsites & CS team all-hands  
  • Enablement weeks & leadership retreats  
  • Webinars, panels & virtual events
     

Popular Topics Include:

  • 🤖 AI in Customer Success: How to Work Smarter, Not Harder
  • 📝 Building Success Plans That Actually Work
  • ⚡ From Reactive to Proactive: Shifting the CS Mindset
  • 🤝 Strategic Relationship Management That Drives Loyalty
  • 💰 Mastering the Upsell: Leading Confident Growth Conversations
  • 🔮 The Future of Customer Success: Trends to Watch

Want something custom? We tailor sessions to your team’s goals and challenges.

Why Choose The CSM Academy?

✅  Led by a CS veteran with 30+ years of experience in SaaS, tech, and services

✅  High-energy sessions packed with real-world relevance

✅  Proven ability to inspire and educate teams of 10 to 1,000

✅  Available live, virtually, or in hybrid formats

Ready to talk through ideas for your event? Let’s make it unforgettable.

Contact Us

Copyright © 2025 The CSM Academy - All Rights Reserved.

  • Training Courses
  • Keynotes & Guest Speaking
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